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How long will it take to receive my purchase?
When will my hobby box order ship?
Which shipping method do we use?
Do you ship internationally?
How much is shipping for multiple hobby boxes?
What forms of payment do you accept?
How do I check out using a Money Order or Cashiers Check?
Why doesn't SportsCardGeek sell there Hobby Boxes on Ebay?
Is my information protected?
Where do you get your inventory from?
Do you accept returns?
Can I get a refund if I order a product that averages 4 autos or memorabilia cards per box and only get 3?
How can I track my order?
I purchased a product on Pre-sell and now the release dates have changed.
What's the optional shipping charge for?
How can I track my Pre-Order?
Will my price change with Pre-Ordering?
How much money will I need to put down to order a Presell item?
What if I am interested in a product but cannot find it on your site?
Are all your boxes and cases factory sealed and unsearched?
What if I paying using my Paypal account to an address which is not mine and unconfirmed?


How long will it take to receive my purchase?
Depending on where you live in the United States it usually takes between 3-5 business days. I live on the east coast of the US so the box orders usually take about 2 days, west coast order maybe a couple more days this pending UPS's process.

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When will my hobby box order ship?
If your hobby box order(s) are placed Monday-Friday before 3PM EST your order will ship the same day. If you place your order on a weekend it will be shipped first thing Monday morning, excluding Holidays.

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Which shipping method do we use?
We are currently shipping with UPS for all hobby box orders.

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Do you ship internationally?
At this time we are not offering international shipping. Thanks!

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How much is shipping for multiple hobby boxes?
Shipping charges are a $9.50 flat rate for the first box, then $11.50 for the second, $13.50 for third box and so on. *** REMEMBER, orders over $250.00 receive FREE SHIPPING!!!!! ***

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What forms of payment do you accept?
Our preferred methods are Paypal and Google checkout. If you prefer sending a Money Order, Cashiers check or Personal check please be aware that your purchase may be delayed as we will need to wait for your check to clear our bank before shipping your order. *** Please email us directly before purchasing if paying via Money Order, Cashiers check or Personal check

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How do I check out using a Money Order or Cashiers Check?
Upon completion of checking out, you will see a Payment method section giving different options of Paypal, Google checkout or MO/Cashiers Check/Personal Check. If paying with MO/Cashiers Check/Personal check just select that payment option and continue to checkout. Our system will then email us the details.

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Why doesn't SportsCardGeek sell there Hobby Boxes on Ebay?
Well, SportsCardGeek did at one time sell on Ebay and was very successfull doing so, but all the increasing fees that Ebay was charging we decided to create this site to sell our Hobby Boxes.

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Is my information protected?
Please rest assured that all information submitted to SPORTSCARDGEEK on this site is 100% safe. We use PayPal and Google for checkouts. Our site also uses a SSL and encrypted technology to protect all your information.

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Where do you get your inventory from?
All the product that can be purchased from our site comes directly from three sources: direct manufacture (Upper Deck, Topps, Donruss, etc.), distributors or wholesalers. I only purchase product from highly trusted distributors!

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Do you accept returns?
Our Return Policy: In most cases we DO NOT offer returns on products. In certain cases we will offer a return on a product that is "unopened" and in the original condition we delivered it in. If you believe your product to be damaged, please contact us immediately before you open it. Items returned without authorization will receive a 15% re-stocking fee.

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Can I get a refund if I order a product that averages 4 autos or memorabilia cards per box and only get 3?
We do not offer refunds for products that do not meet the manufacturer’s average insertion ratios. We do guarantee that all of our products are unsearched and have never been tampered with. If you are unhappy with the contents of a product you purchase your best course of action is to contact the manufacturer. Upon request, we can assist you by providing you with the manufacturer contact information.

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How can I track my order?
Your order tracking number will automatically be e-mailed to you when your order ships.

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I purchased a product on Pre-sell and now the release dates have changed.
SportscardGeek.com does not control manufacturers' release dates. While we do try to keep our Pre-Order Calendar as up-to-date as possible, SportscardGeek.com is not responsible for Release Date changes made by the manufacturer. (Example: If your pre-ordered product was orginally scheduled to be released on say, the 17th, and the manufacturer changes the Release Date to the 21st, your pre-order cannot be shipped until the 21st)

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What's the optional shipping charge for?
The additional charge, which is optional, above the normal shipping charge is used to cover an adult signature with UPS. This charge is $3.95. This charge is optional and covers if your package is left by USP, it will require a signature for delivery. 99.9% of the time there has never been a problem but in the .1% chance that UPS leaves your package and you dont get it SportscardGeek.com will not be held accountable for it.

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How can I track my Pre-Order?
All Pre-orders will be 'On Hold' until their Release Date at which time they will be updated with their shipping information and sent via email.

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Will my price change with Pre-Ordering?
IMPORTANT PRICING NOTICE* - Your pre-order is locked-in at the price that was confirmed WHEN YOU PLACED THE ORDER. Your reserved price WILL NOT BE AFFECTED by future Pre-Order price changes, whether they move up or down.

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How much money will I need to put down to order a Presell item?
A non-refundable payment of 10% will need to be paid down. The remaining balance will be due when the product goes ships and your order is confirmed to be shipped.

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What if I am interested in a product but cannot find it on your site?
SportscardGeek.com carries a wide selection of sports and non-sports products. If you are looking for something that we don't carry, please Contact Us so we may find it and offer it to you at a reasonable price.

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Are all your boxes and cases factory sealed and unsearched?
YES, ALL our boxes and cases are factory sealed and unsearched providing you with best chance of pulling your favorite cards.

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What if I paying using my Paypal account to an address which is not mine and unconfirmed?
Unfortunately, we only ship to your confirmed address through Paypal

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Last Updated: 24 Nov 2009 20:23:01 PST home  |  about  |  terms  |  contact
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